Responsible Gaming

Responsible Gaming at Spinsup Casino

At Spinsup Casino committed to providing a responsible gaming environment. As part of this commitment, we provide various tools and resources to help our players in Australia manage their gambling activities responsibly. We encourage you to read through our responsible gaming policy to ensure your experience is both enjoyable and controlled.

Understanding Responsible Gaming

Responsible gaming is about making informed decisions and not gambling more than you can afford to lose. It’s crucial to maintain control over your gambling activities and not allow them to negatively impact your life or others.

Setting Personal Limits

One of the most effective ways to maintain control is through setting personal limits on your gaming activities:

  • Deposit Limits: Control how much money you can deposit daily, weekly, or monthly.
  • Loss Limits: Set a limit on how much you can afford to lose within a specific time frame.
  • Wager Limits: Limit the amount you can wager within a certain period.
  • Session Time Limits: Manage the amount of time you spend gambling during each session.

These limits can be adjusted at any time by visiting your account settings or contacting our customer support team.

Self-Assessment and Awareness

We encourage you to regularly assess your gambling behaviors through self-assessment tests. These tests can help you identify if you are at risk of developing gambling problems. Recognizing the early signs of problematic gambling is crucial for taking steps to manage them.

Self-Exclusion and Cooling-Off Periods

If you feel that you need a break from gambling, Spinsup Casino offers self-exclusion and cooling-off options:

  • Cooling-Off Period: Temporarily suspend your account for a period ranging from 24 hours to 6 months.
  • Self-Exclusion: Exclude yourself from accessing your account for a minimum of 6 months up to permanent exclusion.

During these periods, you will not be able to deposit or play. After the period ends, you can request to reopen your account through our customer support.

Accessing Gambling Help Resources

If you or someone you know is struggling with gambling addiction, various resources are available:

  • National Gambling Helpline
  • Gamblers Anonymous meetings
  • Counselling services and support groups
  • Online resources and self-help tools

Links to these resources are available on our website, providing direct access to professional help.

Protection of Minors

Spinsup Casino is committed to preventing underage gambling. We have strict measures in place to verify the age and identity of our players. It is illegal for anyone under the age of 18 to gamble in Australia, and we perform thorough checks to ensure compliance with this law.

Responsible Marketing

We pledge to market our services responsibly and never target minors or vulnerable individuals. Our marketing materials are designed to inform rather than exploit our customers.

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