Support and Contact at SpinsUp Casino Australia
At SpinsUp Casino prioritise player satisfaction and ensure our Australian users receive fast, secure, and efficient assistance at every step of their gaming experience. Whether you need help with payments, account settings, bonuses, or technical issues, our dedicated support team is available 24/7.
How to Reach Us
Live Chat – 24/7 Availability
- Instant support for all account-related queries
- Click the chat icon at the bottom-right of any page
- Available every day, including weekends and public holidays
Email Support
- For detailed inquiries or documentation
- [email protected]
- Average response time: under 12 hours
Contact Form
- Go to the Contact Us page in your account menu
- Submit your query through the form – our team will follow up via email
4 Clarence St, South Perth WA 6151, Australia
Support for Australian Players
SpinsUp Casino is fully accessible and tailored for players in Australia. Here’s what you can expect:
- AUD support: Deposit, play, and withdraw in Australian Dollars
- Local payment options: Including Neosurf, MiFinity, PayID, and cryptocurrencies
- Fast withdrawals: Processing within 0–24 hours for verified accounts
- Australian-friendly time zones: Localised assistance and service schedules
- Responsible gambling tools: Deposit limits, self-exclusion, cooling-off periods
Help Centre
Before contacting us directly, you can also explore our Help Centre, where we cover:
- Account registration and verification
- Deposit and withdrawal guides
- Bonus terms and wagering requirements
- Game rules and fair play policies
- Security and privacy FAQs
Response Times
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Within 1–2 minutes |
| Email Support | 24/7 | Within 12 hours |
| Contact Form | 24/7 | Within 12–24 hours |
